ALL
THE DETAIL ABOUT ONLINE ADVERTISING
Online advertising, also known as online marketing Internet advertising, digital advertising or web advertising,is a form of marketing and advertising which uses the Internet to deliver
promotional marketing messages to consumers. Many consumers find online
advertising disruptive and have increasingly turned to ad blocking for a
variety of reasons. When software is used to do the purchasing, it is known as
programmatic advertising. Online advertising includes email marketing, search
engine marketing, social media marketing, many types of display advertising,
and mobile advertising. Like other advertising media, online advertising
frequently involves a publisher, who integrates advertisements into its online
content, and an advertiser, who provides the advertisements to be displayed on
the publisher's content. Other potential participants include advertising
agencies who help generate and place the ad copy, an ad server which
technologically delivers the ad and tracks statistics, and advertising
affiliates who do independent promotional work for the advertiser. In 2016,
Internet advertising revenues in the United States surpassed those of cable
television and broadcast television. In 2017, Internet advertising revenues in
the United States totaled $83.0 billion, a 14% increase over the $72.50 billion
in revenues in 2016. Many common online advertising practices are controversial
and, as a result, have been increasingly subject to regulation. Online ad
revenues also may not adequately replace other publishers' revenue streams.
Declining ad revenue has led some publishers to place their content behind
paywalls.
HISTORY
In early days of the Internet, online
advertising was mostly prohibited. For example, two of the predecessor networks
to the Internet, ARPANET and
NSFNet, had "acceptable use
policies" that banned network "use for commercial activities by
for-profit institutions". The NSFNet began phasing out its
commercial
use ban in 1991.
EMAIL
The first widely publicized example of
online advertising was conducted via electronic mail. On 3 May 1978, a marketer
from DEC, Gary Thuerk, sent an email to most of the ARPANET's American west
coast users, advertising an open house for a new model of a DEC computer.
Despite the prevailing acceptable use policies, electronic mail marketing
rapidly expanded and eventually became known as "spam."
The first known large-scale
non-commercial spam message was sent on 18 January 1994 by an Andrews
University system administrator, by cross
posting a religious message to all
USENET newsgroups. In January 1994 Mark Eberra started the first email
marketing company for opt in email list under the domain Insideconnect.com. He
also started the Direct Email Marketing Association to help stop unwanted email
and prevent spam. Four months later, Laurence Canter and Martha Siegel,
partners in a law firm, broadly promoted their legal services in a USENET
posting titled "Green Card Lottery - Final One?" Canter and Siegel's
Green Card USENET spam raised the profile of online advertising, stimulating
widespread interest in advertising via both Usenet and traditional email. In
1994, web banner advertising became mainstream when HotWired, the online
component of Wired Magazine, and Time Warner's Pathfinder sold banner
ads to AT&T and other companies. The first AT&T ad on Hot Wired had a
44% click-through
rate, and instead of directing
clickers to AT&T's website, the ad linked to an online tour of seven of the
world's most acclaimed art museums.
Search ads Go To.com created the first
search advertising keyword auction in 1998. Google launched its
"AdWords" search advertising program in 2000 and introduced
quality-based ranking allocation in 2002, which soits search advertisements by
a combination of bid price and searchers' likeliness to click on the ads, and
mobile advertising; mobile ad spending has grown 90% each year from 2010 to
2013. According to Ad Age Datacenter analysis, in 2017 over half of agency
revenue came from digital work. Delivery methods Display advertising Display
advertising conveys its advertising message visually using text, logos,
animations, videos, photographs, or other graphics. Display advertisers
frequently target users with particular traits to increase the ads' effect.
Online advertisers often use cookies, which are unique identifiers of specific
As
advertisers collect data across multiple external websites about a user's
online activity, they can create a detailed profile of the user's interests to
deliver even more targeted advertising. This aggregation of data is called behavioral
targeting. Advertisers can also target their audience by using contextual to
deliver display ads related to the content of the web page where the ads
appear. Advertisers may also deliver ads based on a user's suspected geography
through geotargeting. A user's IP address communicates some geographic
information. The geographic information from an IP can be supplemented and
refined with other proxies or information to narrow the range of possible
locations. For example, with mobile devices, advertisers can sometimes use a
phone's GPS receiver or the location of nearby mobile towers. Cookies and other
persistent data on a user's machine may provide help narrowing a user's
location further.
POP-UPS/POP-UNDERS
A pop-up ad is displayed in a new web browser
window that opens above a website visitor's initial browser window. A pop-under
ad opens a new browser window under a website visitor's initial browser window.
FLOATING AD
A
floating ad, or overlay ad, is a type of rich media advertisement that appears
superimposed over the requested website's content. Floating ads may disappear
or become less obtrusive after a pre-set time period.
EXPANDING
AD
An expanding ad is a rich media frame ad that
changes dimensions upon a predefined condition, such as a preset amount of time
a visitor spends on a webpage, the user's click on the ad, or the user's mouse
movement over the ad. Expanding ads allow advertisers to fit more information
into a restricted ad space.
TRICK BANNERS
A trick banner is a banner ad where
the ad copy imitates some screen element users commonly encounter, such as an
operating system message or popular application message, to induce ad clicks.
Trick banners typically do not mention the advertiser in the initial ad, and
thus they are a form of baitand-switch. Trick banners commonly attract a
higher-than-average click-through rate, but tricked users may resent the
advertiser for deceiving them.
NEWS
FEED ADS
"News Feed Ads", also called
"Sponsored Stories", "Boosted Posts", typically exist on
social media platforms that offer a steady stream of information
updates
in regulated formats . Those advertisements are intertwined with non-promoted
news that the users are reading through. Those advertisements
can be of any content, such as
promoting a website, a fan page, an app, or a product. Some examples are:
Facebook's "Sponsored Stories", LinkedIn's "Sponsored
Updates", and Twitter's "Promoted Tweets". This display ads
format falls into its own category because unlike banner ads which are quite
distinguishable, News Feed Ads' format blends well into non-paid news updates.
This format of online advertisement yields much higher click-through rates than
traditional display ads.
DISPLAY ADVERTISING PROCESS OVERVIEW
The process by which online advertising is
displayed can involve many parties. In the simplest case, the website publisher
selects and serves the ads. Publishers which operate their own advertising
departments may use this method. The ads may be outsourced to an advertising
agency under contract with the publisher, and served from the advertising
agency's servers.
Alternatively, ad space may be offered
for sale in a bidding market using an ad exchange and real-time bidding. This
involves many parties interacting automatically in real time. In response to a
request from the information about the user who will view it. The supply side
platform sends that offer to an ad exchange. The ad exchange puts the offer out
for bid to demand-side platforms. Demand side platforms act on behalf of ad
agencies, who sell ads which advertise brands. Demand side platforms thus have
ads ready to display, and are searching for users to view them. Bidders get the
information about the user
ready to view the ad, and decide,
based on that information, how much to offer to buy the ad space. According to
the Internet Advertising Bureau, a demand side platform has 10 milliseconds to
respond to an offer. The ad exchange picks the winning bid and informs both
parties. The ad exchange then passes the link to the ad back through the supply
side platform and the publisher's ad server to the user's browser, which then
requests the ad content from the
agency's ad server. The ad agency can thus confirm that the ad was delivered to
the browser. This is simplified, according to the IAB. Exchanges may try to
unload unsold space at low prices through other exchanges. Some agencies
maintain
semi-permanent pre-cached bids with ad
exchanges, and those may be examined before going out to additional demand side
platforms for bids. The
process for mobile advertising is
different and may involve mobile carriers and handset software manufacturers.
Interstitial ads are a form of interruption marketing
TEXT ADS
A text ad displays text-based
hyperlinks. Text-based ads may display separately from a web page's primary
content, or they can be embedded by hyperlinking individual words or phrases to
the advertiser's websites. Text ads may also be delivered through email
marketing or text message
marketing. Text-based ads often render
faster than graphical ads and can be harder for ad-blocking software to block.
SEARCH ENGINE
MARKETING
Search engine marketing, or SEM, is
designed to increase a website's visibility in search engine results pages.
Search engines provide sponsored
results and organic results based on a
web searcher's query. Search engine optimization Search engine optimization, or
SEO, attempts to improve a website's organic search rankings in SERPs by
increasing the website content's relevance to search terms. Search engines
regularly update their algorithms to penalize poor quality sites that try to
game their rankings, making optimization a moving target for advertisers. Many
vendors offer SEO services. In addition to setting a maximum price per keyword,
bids may include time, language,
user's
browser, the publisher content server sends the web page content to the user's
browser over the Internet. The page
does not yet contain ads, but contains links which cause the user's browser to
connect to the publisher ad server to
request that the spaces left for ads
be filled in with ads. Information identifying the user, such as cookies and
the page being viewed, is transmitted to
the publisher ad server.
The publisher ad server then
communicates with a supply-side platform server. The publisher is offering ad
space for sale, so they are considered the supplier. The supply side platform
also receives the user's identifying information, which it sends to a data
management platform. At the data management platform, the user's identifying
information is used to look up demographic information, previous purchases, and
other information of interest to advertisers.
Broadly speaking, there are three types of data obtained
through such a data management platform:
This customer information is combined
and returned to the supply side platform, which can now package up the offer of
ad space along with geographical, and other constraints.
MOBILE ADVERTISING
Mobile advertising is ad copy
delivered through wireless mobile devices such as smartphones, feature phones,
or tablet computers. Mobile advertising
may take the form of static or rich
media display ads, SMS or MMS ads, mobile search ads, advertising within mobile
websites, or ads within mobile
applications or games. Adware
installed without the user's permission is a type of malware.
AFFILIATE MARKETING
Affiliate
marketing occurs when advertisers organize third parties to generate potential
customers for them. Third-party affiliates receive payment
based on sales generated through their
promotion
COMPENSATION METHODS
Advertisers
and publishers use a wide range of payment calculation methods. In 2012,
advertisers calculated 32% of online advertising transactions on
a cost-per-impression basis, 66% on
customer performance, and 2% on hybrids of impression and performance methods.
and some impressions may
not be charged because they don't
represent a new exposure to an actual customer. Advertisers can use
technologies such as web bugs to verify if an
impression is actually delivered.
Similarly, revenue generated can be
measured in Revenue per mille. Publishers use a variety of techniques to
increase page views, such as dividing content across multiple pages,
repurposing someone else's content, using sensational titles, or publishing tabloid
or sexual content. CPM advertisinly is susceptible to "impressivil
laud," and advertisers whiv Waill visitors to their sites inlay ilul sünd
per-impression payments a youd proxy for the results they desire.
CPC
CPC or PPC means advertisers pay each
time a user clicks on the ad. CPC advertising works well when advertisers want
visitors to their sites, but it's
a less accurate measurement for
advertisers looking to build brand awareness. CPC's market share has grown each
year since its introduction, eclipsing CPM to dominate two-thirds of all
online advertising compensation methods.
CPE
Cost per engagement aims to track not
just that an ad unit loaded on the page, but also that the viewer actually saw
and/or interacted with the ad.
CPV
Cost per view video advertising. Both
Google and TubeMogul endorsed this standardized CPV metric to the IAB's Digital
Video Committee, and it's
gamnering a notable amount of industry
support. CPV is the primary benchmark used in YouTube Advertising Campaigns, as
part of Google's AdWords
platform.
CPI
The CPI compensation method is
specific to mobile applications and mobile advertising. In CPI ad campaigns
brands are charged a fixed of bid rate
only when the application was
installed.
ATTRIBUTION OF AD
VALUE
In marketing, "attribution"
is the measurement of effectiveness of particular ads in a consumer's ultimate
decision to purchase. Multiple ad impressions
may lead to a consumer
"click" or other action. A single action may lead to revenue being
paid to multiple ad space sellers.
OTHER PERFORMANCE-BASED
COMPENSATION
CPA or PPP advertising means the
advertiser pays for the number of users who perform a desired activity, such as
completing a purchase or filling out
a registration form. Performance-based
compensation can also incorporate revenue sharing, where publishers earn a
percentage of the advertiser's
profits made as a result of the ad.
Performance-based compensation shifts the risk of failed advertising onto
publishers, or let users follow the
advertiser on social media. Online ads
can even incorporate games.
TARGETING
Publishers can offer advertisers the
ability to reach customizable and narrow market segments for targeted advertising.
Online advertising may use geotargeting to display relevant advertisements to
the user's geography. Advertisers can customize each individual ad to a
particular user based on the user's previous preferences.
COVERAGE
Online advertising can reach nearly
every global market, and online advertising influences offline sales.
SPEED
Once ad design is complete, online ads
can be deployed immediately. The delivery of online ads does not need to be
linked to the publisher's
publication schedule. Furthermore, online
advertisers can modify or replace ad copy more rapidly than their offline
counterparts.
CONCEINS
Security concerns
According to a US Senate
investigation, the current state of online advertising endangers the security
and privacy of users.
Banner blindness
Eye-tracking studies have shown that
Internet users often ignore web page zones likely to contain display ads, and
this problem is worse online than in
offline media. On the other hand,
studies suggest that even those ads "ignored" by the users may
influence the user subconsciously.
FRAUD ON THE
ADVERTISER
There are numerous ways that
advertisers can be overcharged for their advertising. For example, click fraud
occurs when a publisher or third parties
click on a CPC ad with no legitimate
buying intent. For example, click fraud can occur when a competitor clicks on
ads to deplete its rival's
advertising budget, or when publishers
attempt to manufacture revenue.
As with offline publications, online
impression fraud can occur when publishers overstate the number of ad
impressions they have delivered to their
advertisers. To combat impression
fraud, several publishing and advertising industry associations are developing
ways to count online impressions
credibly.
TECHNOLOGICAL
VARIATIONS
HETEROGENEOUS CLIENTS
Because users have different operating
systems, web browsers and computer hardware, online ads may appear to users
differently from how the advertiser intended, or the ads may not display
properly at all. A 2012 comScore study revealed that, on average, 31% of ads
were not "in-view" when
rendered, meaning they never had an
opportunity to be seen. Rich media ads create even greater compatibility
problems, as some developers may use
competing software to render the ads.
Furthermore, advertisers may encounter
legal problems if legally required information doesn't actually display to
users, even if that failure is due to technological heterogeneity. In the
United States, the FTC has released a set of guidelines indicating that it's
the advertisers' responsibility to ensure the
ads display any required disclosures
or disclaimers, irrespective of the users' technology. Other software programs
or browser add-ons may also block
the loading of ads, or block elements
on a page with behaviors characteristic of ads. Approximately 9% of all online
page views come from browsers with ad-blocking software installed, and some
publishers have 40%+ of their visitors using ad-blockers. Privacy concerns The
collection of user information by publishers and advertisers has raised
consumer concerns about their privacy. Over half of all Google and Facebook
users are concerned about their privacy when using Google and Facebook,
according to Gallup.
Many consumers have reservations about
online behavioral targeting. By tracking users' online activities, advertisers
are able to understand consumers
quite well. Advertisers often use
technology, such as web bugs and respawning cookies, to maximize their
abilities to track consumers. According to a
2011 survey conducted by Harris
Interactive, over half of Internet users had a negative impression of online
behavioral advertising, and forty percent
feared that their
personally-identifiable information had been shared with advertisers without
their consent. Consumers can be especially troubled by
advertisers targeting them based on
sensitive information, such as financial or health status, leading to artifices
like phishing and confidence schemes
like the Nigerian "419"
scam. The Internet Crime Complaint Center received 289,874 complaints in 2012,
totaling over half a billion dollars in losses,
most of which originated with scam ads.
Consumers also face malware risks,
i.e. malvertising, when interacting with online advertising, Cisco's 2013
Annual Security Report revealed that
clicking on ads was 182 times more
likely to install a virus on a user's computer than surfing the Internet for
porn. For example, in August 2014
Yahoo's advertising network reportedly
saw cases of infection of a variant of Cryptolocker ransomware.
SPAM
The Internett's low cost of
disseminating advertising contributes to spam, especially by large-scale
spammers. Numerous efforts have been undertaken
to combat spam, ranging from
blacklists to regulatorily-required labeling to content filters, but most of
those efforts have adverse collateral effects,
such as mistaken filtering. As with
offline advertising, industry participants have undertaken numerous efforts to
self-regulate and develop industry standards or codes of conduct.
Several United States advertising
industry organizations jointly published Self-Regulatory Principles for Online
Behavioral Advertising based on
standards proposed by the FTC in 2009.
European ad associations published a similar document in 2011. Primary tenets
of both documents include
consumer control of data transfer to
third parties, data security, and consent for collection of certain health and
financial data.
PRIVACY AND DATA
COLLECTION
Privacy regulation can require users'
consent before an advertiser can track the user or communicate with the user.
However, affirmative consent can
be difficult and expensive to obtain.
Otherwise, the U.S. Federal Trade Commission frequently supports industry
self-regulation, although increasingly
it has been undertaking enforcement
actions related to online privacy and security. The FTC has also been pushing
for industry consensus about
possible Do Not Track legislation.
In contrast, the European Union's
"Privacy and Electronic Communications Directive" restricts websites'
ability to use consumer data much more
comprehensively. The EU limitations
restrict targeting by online advertisers: researchers have estimated online
advertising effectiveness decreases on
average by around 65% in Europe
relative to the rest of the world.
DELIVERY METHODS
Many laws specifically regulate the
ways online ads are delivered. For example, online advertising delivered via
email is more regulated than the same ad content delivered via banner ads.
Among other restrictions, the U.S. CAN-SPAM Act of 2003 requires that any
commercial email provide an opt
out mechanism. Similarly, mobile
advertising is govemed by the Telephone Consumer Protection Act of 1991, which
requires user opt-in before
sending advertising via text messaging.
See
also
- Adblock
- Advertising
- Advertising campaign
- Advertising management
- Advertising media
- Branded entertainment
- Direct marketing
- Integrated marketing communications
- Marketing communications
- Media planning
- Digital Marketing
- Promotion
- Promotional mix
- Promotional campaign
- Product placement
- Promotional merchandise
- Sales promotion
References
Bibliography:
Wikipedia
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